EzPSA is a leading IT service industry software solution offering service desk, CRM, streamlined admin, financial & resources management and full visibility of all business activities. Mobile EzPSA allows agents on the go to install EzPSA on their android device so they can be easily contacted and their tickets managed. Use of this advanced software will provide improved operational efficiency and set new standards for customer service, while recording accurate time and cost information to maximize billing.
EzPSA for mobile has an intuitive interface packed with easy to access features and great productivity tools including:
•Service/Help Desk access
•Create & update support tickets
•Track time against a ticket
•Add photos and information to tickets
•Edit/add contact information
•Send/receive client & helpdesk messages